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Guangzhou Ritop Lighting Co., Ltd.

Guangzhou Ritop Lighting Co., Ltd.

Add: Panyu Distric, Guangzhou, Guangdong, China.




Home > FAQ



- Q: What's the warranty of your products? How you deal with the broken or defective goods we have?

   A: All of our products have 2-5 Years warranty according to different customers' requirements. We will send the free replacements with freight cost in first year, and send the free replacement or parts without freight cost for left warranty period.


- Q: I have need with specail requirements of size or wattage of the products, can you custom made for me?

   A: Yes, we provide customized service for our customers. You are always welcomed to discuss your special requirements with us, our team will work out the best solution according to your unique demand.


- Q: How to pay?

   A: At present, we accept payment by T/T bank transfer, Western Union, Cash.


- Q: Can I change the materials for different price budget?

   A: Yes, as you may know, cost of LED products is very flexible, we can change different brand of LEDs, Drivers, housings to meet different price budget. And we will always try our best to provide the best possible quality with any price.